Last updated: February 20, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to DialAlb, based in Albania.

• Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website.

• Country refers to: Albania

• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service, perform services related to the Service, or assist the Company in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to DialAlb, accessible from

  https://dialalb.al

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies: Small files placed on Your Device. You can instruct Your browser to refuse all Cookies, but some parts of our Service may not function properly.
• Flash Cookies: Certain features may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or activity.
• Web Beacons: Small electronic files embedded in certain sections of our Service and emails to track user interactions and analyze traffic.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted when You close Your browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies - Session Cookies - Administered by Us - These Cookies are essential to provide You with services through the Website and to enable some of its features. They help authenticate users and prevent fraudulent use of user accounts.

• Cookies Policy / Notice Acceptance Cookies - Persistent Cookies - Administered by Us - These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies - Persistent Cookies - Administered by Us - These Cookies allow us to remember choices You make, such as login details or language preference.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor its usage.
• To manage Your Account and access to Service features.
• For the performance of a contract related to products or services You purchased or contracted through the Service.
• To contact You by email, phone, SMS, or other electronic communication regarding updates or services.
• To provide You with news, special offers, and information about similar goods, services, or events.
• To manage Your requests and inquiries.
• For business transfers, mergers, or acquisitions.
• For other purposes such as data analysis, usage trends, and improving our Service.

Retention of Your Personal Data

DialAlb will retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to and maintained on computers outside of Your country where data protection laws may differ.

Disclosure of Your Personal Data

We may share Your information with service providers, affiliates, business partners, or other users when necessary, or with Your consent.

Security of Your Personal Data

While We strive to protect Your Personal Data, no method of transmission or storage is 100% secure. Absolute security cannot be guaranteed.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy policies of these websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last updated" date updated.

Contattaci

If you have any questions about this Privacy Policy, You can contact us:

• By email: info@dialalb.al